Develop A Change Management Plan - 1130 Words

Assessment task 2 Develop a change management plan: Change characteristics will include: The scope of the change: The change project will be focusing on involving all the current business stakeholders to participate in any of the business project and get their full commitment. Number of people to be impacted: Impacted people will be 30. Whether they are being impacted the same, or experiencing the change differently: they will experience the change differently as all the required business participants will take the full responsibilities and accountabilities within all the stages of project implementation action plans. †¢ Required changes (processes, systems, job roles, etc): Customer service strategies and plans, Customer service standards and charter and Customer service KRAs and KPIs. †¢ Include a timeframe for the change: From 01/04/2016 – 01/07/2016. Identify changes: †¢ To change the perception of burger as the junk food and transfer customers’ perception of burger as the efficient and healthy food intake. †¢ Customer service strategies and plans, Customer service standards and charter and Customer service KRAs and KPIs. Who is impacted: †¢ ZieTel Logistics managers †¢ ZieTel Logistics waiters †¢ ZieTel Logistics kitchen workers †¢ ZieTel Logistics current, future and lapsed customers †¢ ZieTel Logistics business contractors and sub-contractors †¢ ZieTel Logistics business resources suppliers How they will be impacted: The whole team should be working as closely as possible toShow MoreRelatedImplementation Of A Project Plan1615 Words   |  7 PagesOnce a project has been approved, the next step in the project process is to develop a plan. A project plan provides a strategy in which an endeavor will progress and outlines the complete events essential to complete a project. The process also presents an outline for monitoring functions and milestones to track progress. A high level project plan must be developed in order to effectively outline the necessary activities, monitoring, and strategy in order for a project to be successful EfficiencyRead MorePlanning And Strategic Decision Making1606 Words   |  7 PagesPlanning and strategic decision making should be integrated within the management of corporations in today’s society of technological advancement. With the changes in the global marketplace and increased competition from expanding third-world economies, companies are having to rethink their competitive strategies. Therefore, the incorporation and development of strategic plans are vital in companies for future success. As engineering companies realize an ongoing need for self-reflection and assessmentRead Moreis3110 project1391 Words   |  6 PagesProject Project: Risk Management Plan Purpose This project provides an opportunity to apply the competencies gained in the units of this course to develop a risk management plan for a specific business problem related to an organization’s identification of an outdated plan. Required Source Information and Tools The following tools and resources that will be needed to complete this project: ï‚ § Course textbook ï‚ § Internet access for research ï‚ § Defense Logistics Agency: www.dla.mil Learning ObjectivesRead MoreCase Study Management Pl Case Management887 Words   |  4 PagesCase Management Plans â€Å"Case management is a collaborative process of assessment, planning, facilitation, care coordination, evaluation, and advocacy for options and services to meet an individual’s and family’s comprehensive health needs through communication and available resources to promote quality, cost-effective outcomes† (CMSA. p.6, 2010). 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Community Health Center of Central Wyoming (CHCCW) is currently in the middle of an organizational change transformation, however, CHCCW has missed crucial steps in the change management plan process, to make this change effective.Read MoreFunctional Areas of Business1107 Words   |  5 Pagesof Business Management MGT/521 Functional Areas of Business The functional areas of business are areas that allow the organization to operate, develop, and progress abiding by laws and regulations when implementing policies and procedures in the organization to all employees and management. There are 10 functional areas of business: Management, law, human resources management, leadership, accounting, finance, economics, research and statistics, operations management, marketing, andRead MorePortfolio Management : Strategic Management1662 Words   |  7 PagesPortfolio Strategic Management Introduction Modern organisations devise a plan prior to the beginning of the project, in order to achieve desired objectives. The collection of programs, projects, or objectives managed to achieve the desired results is known as a portfolio, and the co-ordinated management of one or more portfolios in an effort towards achieving the organization’s objectives, is known as portfolio management (Project Management Institute, 2013). Portfolio management plays a criticalRead MoreFinal Exam Case Study:1479 Words   |  6 Pagesï » ¿ Final Exam Case Study: Company Q’s Troubled Waters By: Robert F. J. Gleadall, R.E.T. Project Management, BTE-3420 Instructor: Rhonda Betker, MBA, PMP January 25, 2014 Northern Alberta Institute of Technology (NAIT) Final Exam Case Study: Company Q’s Troubled Waters Introduction In 2008, all of the Fortune 500 companies are having a great year because of the strong economy. One of the companies benefiting fromRead MoreAn Explanation Of The Strategic Management Process1655 Words   |  7 Pagesstrategic management process Defining the current business, establishing strategic objectives, formulating strategy, strategy implementation and execution. Definition of Strategic Management Strategic management is the process where leaders establish an organization’s long-term direction, set the speciï ¬ c performance objectives, develop strategies to achieve these objectives in the light of all external and internal changes, and undertake effective strategies to manage these changes and executeRead MoreSample Resume : Office Of Personnel Management1648 Words   |  7 Pagesof Personnel Management (VAOPM), and my role is to create, sustain and develop high-performing workforce by leveraging diversity and empowering VA`s employees to achieve superior results in services, leadership and coaching to our Nation and its Veterans at large. The purpose of VA agency as it mission is to build a diverse workforce with inclusive workplace that delivers the best services to our Nation’s Veterans, their families, and beneficiaries. VA`s office of personnel management`s vision is

Chinese Immigrants Of Los Angeles - 1485 Words

Chinese Immigrants in Los Angeles The Chinese immigrant is one of the largest group in the United States. Looking back the history of U.S., most people believe that the first Chinese immigrants came to California during the Gold Rush period. Also, the Chinese community is one of the largest and oldest ethnic group of Asian Americans. Some researchers consider the history of ethnic Chinese in Southern California relates to three periods. In my opinion, I would like to say that there are four major waves which the first wave begins in the 19th century, the second wave occurs in the 1940s to 1980s, the third wave happens during the 1980s, and the last wave arises in a recent decade year. The first wave begins in the 19th century. There is evidence shows that the first Chinese immigrant in Los Angeles comes from the Northern California because of the Gold Rush and the railroads construction. In the book, The Los Angeles Plaza: Sacred and Contested Space, William David Estrada writes, â⠂¬Å"The rise of the Chinese community of Los Angeles was an outgrowth of larger developments in the United States during the nineteenth century†¦ the Chinese of Los Angeles came to fill an important sector of the economy as entrepreneurs† (p.72.) Estrada also claims that the early work areas that the first Chinese immigrants related. At first, most Chinese work at restaurants, laundries, farms, wholesale stores and casinos. Because of cheap labor, most Chinese can easily find the low-skilled workShow MoreRelatedThe Shanghai Girl ï ¿ ½Ã¯ ¿ ½Ã¯ ¿ ½ Is The Chinese American Writer1401 Words   |  6 Pages《Shanghai Girls》 is the Chinese-American writer, Lisa See published in 2009. In this novel, the theme of the novel is often interpreted as describing her emotions. About her life in China and the United States, with plenty of space describes the life of Chinese immigrants and her mentality, and appearing the homesick theme of the novel. This article focus on China s Shanghai, Angel Island in United States and Los Angeles, those three places for basic point. And show the protagonist pearl and MayRead More Chinatown Essay1222 Words   |  5 Pagesgreedily absorb the smells, sights, and sounds. The green hand shaped light appears and I proceed to cross the street with an increasing sense of discovery. There were signs everywhere; mostly in Chinese characters. Some of the signs in English read: Dim Sum Lunch $3.50, English Books about Chinese Herbs, China Kung Fu Acupuncture Treatment Center and Chinatown 2002. Looking at people walking along the sidewalks, the restaurants, bakeries, auto-repair shops and bookstores, I get the distinctRead MoreAsian American Assimilation Into American Society1669 Words   |  7 PagesFrom Chinatown to Monterey Park, Asian Americans across the boundaries of Los Angeles are flourishing from bustling inner cities to middle class suburbia. The suburban life style was originally created by white Americans for white Americans however in today’s suburban cities and towns there seems to be a substantial group of Asians and Asian Americans thriving in these once predominately white areas(Li 1993, 318). The development of Asians and Asian Americans in the suburbs occurred through the followingRead MoreStruggles of Immigrants and Native Americans1095 Words   |  4 Pagestheir own tasks. The policy was not as destructive as others practiced by the Spanish and Mexican governments. 2. 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China’s espionage program was very effective and in multiple cases when Chinese agents were caught they were able to beat the U.S. justice system and receive little punishment. One such case was that of Katrina Leung, who was able to effectively spy on the U.S. under the nose of the FBI for nearly 15 years and still walks freeRead MoreOrganized Crime and Youth Gangs824 Words   |  3 Pagesc). The structure of these Asian criminal groups is also diverse, extending from international Asian criminal enterprises like the Chinese Triads and the Japanese Yakuza to the locally-based Chinese tongs like the Fuk Ching (Finckenauer, 2007). Tongs are adult social organizations formed in the U.S. ov er the past 100 years to help Chinese-Americans and recent immigrants survive in the face of racial oppression. The Fuk Ching emerged from a tong in New York Citys Chinatown and today runs extortionRead MoreThe United States And Korean Immigration History1656 Words   |  7 Pagesfounded on immigrants. People immigrated to America for a chance to escape the oppressive states of their own lands as well as boundless opportunity. Some of the first immigrants from Korea to the United States came in the late 1800s and early 1900s. Seo Jae-pil or Phillip Jaisohn came to America in 1884. He became a citizen in 1890 and strove to educate fellow Koreans and Americans in democracy and freedom throughout his life. Another immigrant and prominent figure in the Korean immigrant community

Bilingualism in Children Free Essays

Bilingualism can be viewed in two different ways. One way of viewing bilingualism is that it is a commendable trait for a person to have, that is alongside the thinking that it is a mark of high intellect. Another way of viewing bilingualism is that it is a negative upshot of Globalism, that it is a degradation of culture. We will write a custom essay sample on Bilingualism in Children or any similar topic only for you Order Now It is undeniable that bilingualism is a prevalent topic in today’s society. Some even consider it as an essential trait for survival in the context of the modern world. This notion of bilingualism is especially prevalent in the US, where immigrants should adopt a second language to be competitive in terms of employment. That is why children from immigrant families are advised by their parents to learn a second language early as early as possible. The problem bilingualism arises when parents fail to consider that children are still in the stage of mastering their first language. Acquiring two language simultaneously is would be difficult for anyone regardless of age. It is a common notion that the children would eventually learn the second language. That is alongside the thinking that, as the children are exposed more to the society speaking the second language, the children would naturally the language. Although, it is observable that children from immigrant families gradually become more and more comfortable with second language through time. But it is also observable that the process that the children have to go through is not an easy one. The difficulty of children’s acquisition of a second language is expressed by Eva Hoffman in her book â€Å"Lost in Translation. † She had thrown in a very helpful query for this discussion: â€Å"†¦how does an individual bend toward another culture without stumbling over? † (Hoffman 209) Hoffman’s semi-autobiographical book is about her struggle to acquire a second language when family had migrated from Poland to Vancouver. The bulk of the book is about her lost of her sense of place and belonging in her new society. But the fact that the acquisition of the second language would come as natural would not necessarily mean that the children would not be subjected to the consequences of being bilingual. Another book that would be helpful to the discussion at hand is Natasha Lvovich’s â€Å"The Multilingual Self: An inquiry to language learning. † In contrast to Hoffman’s work, Lvovich’s book had taken a more attention-grabbing approach. Lvovich’s work is about the struggles that her daughter had to face when they had moved to America. Although there are some minor differences between the two books, they are both talking the same topic of language acquisition. Both of the books had depicted how a child is subjected to consequences of being bilingual. A common consequence of bilingualism as Lvovich had depicted through the story of her daughter â€Å"†¦she is going through a very difficult period of adjustment as a teenager growing into adulthood† (Lvovich 101) There was even a point in the book that Lvovich’s daughter became reluctant to speak their first language. Hoffman argued that a reluctance to speak the first language would result to the atrophy of the mother language of the child (Hoffman 98) Conclusion For children of immigrant families to succeed in being multilingual, their parents should first do careful planning and learning about the nature of language acquisition. The parents should always keep in mind that childhood is already full of challenges as is. They should be aware of the consequence of being bilingual and they should also have at least an idea of how to counter them. Works Cited Hoffman, Eva. (1990). Lost in Translation: A Life in a New Language. NY: Penguin Lvovich, N. (1997). The Multilingual Self: An inquiry into language learning. Mahwah, NJ: Lawrence Erlbaum Associates How to cite Bilingualism in Children, Papers

Essentials of Business Communication System †MyAssignmenthelp.com

Question: Discuss about the Essentials of Business Communication System. Answer: Introduction: During the semester have attended several courses, however, professional development and business communication stand out. The course stood out; I thought I have acquired enough knowledge about communication and its application in the business environment only to be introduced to new concepts and principles of communication. In the end, I was a better person than I was before. One of the fundamental concepts of the course, that I learned, was the importance of communication in human interactions. The objective of the course was to equip the student, who is deemed future managers, with both oral and writing communication skills which are necessary for the contemporary business environment (Bruckmann, 2012). My course primarily focused on communication as a tool for professional development within the business context. Communication plays a vital role in different aspects of an organization. To a large extent, the success of an organization squarely depends on the effectiveness of communication strategies that have been put in place. Conversely, as human beings, we have to spend a lot of time during our lifetime communicating with one another (Gutierez, 2014). However, how one communicates, how people should communicate or how the communicated message is perceived matters a lot. Individual and organizations relations are developed through communication; the former is highly dependent on the foundation placed on the latter (Sehgal, 2008). Within the business context, the relation is very important. For instance, the continuity and success of an organization depend on the relationship that exists between the management and other stakeholders such as shareholders, customers, suppliers, contractors etc. Therefore communication is key to the success of an organization (Guffey Loewy, 2012). As an economic and social system, business should always put its customers at the top of the communication chain. No business can prosper without effective communication with the customers. For example, an organization cannot survive a competitive business sector without a strong relationship with the consumers. How business managers communicate with the customers determine the kind of relationship they have with the customers. I have realized that even the best products fail to capture the attention of the targeted customers in absence of good relationship (Moore, 2014). Successful relationship not only enhance the business prosperity but contribute to its social aspects as well. The ability to maintain effective communication with the community equips a business with the ability to solve arising conflicts quickly and efficiently. Hence, contributing business performance and continuity of its life. Conversely, communication is essential in conveying information, persuasion, and promoting goodwill between stakeholders both internally and externally (Patterson, 2011). I have also learned that communication skills play a vital role in employing personnel like managers. The skills are acquired through learning. There are several elements of communication that are fundamental. For successful communication, the recipient should convey a feedback to the initial sender acknowledging the reception of the message. Besides the sender and recipient, other elements of communication include the perception of the message, encoding and decoding of the message, and the message itself (Hattersley, 2015). Likewise, in written communication elements such as grammar, spelling and sentence structure is important as well. Effective communication, in a business, involves both centralized and decentralized networks. Under centralized network, the flow of information is controlled by the leader. On the other hand, the decentralized network allows each people to access the messages and ideas from other members of the group equally (Hattersley, 2015). However, the success of any communication network is affected by cultural, individual and organizational factors. Such factors hinder effective communication unless there are strategically addressed by enhancing the amount of communication, communication flow in an organization and the availability of key people who facilitate communication. I also learned that the success of effective communication should be based on the traditional organizational structure (Patterson, 2011). Technological advancement has also changed the way employees communicate within an organization. For instance, social media plays a vital role in business communication in terms of employees collaboration, engagement, exchanging ideas and innovations as well as interacting with new customers (Sehgal, 2008). For example, business use Facebook, Twitter, and Instagram applications to communicate with their customers. Likewise, WhatsApp platform is used by employees to promote mutual collaboration, share information and understanding with the departments (Bruckmann, 2012). All these factors have taught me the importance of communicating within the business context. Communication, either interpersonal, public or mass, should be treated with the importance it deserves. Looking back it has always been my wish to be a business manager. I have learned that good communication skills play an integral role in a person becoming a good manager (Gutierez, 2014). A manager should nurture the communication skills to the perfection. It is a sole responsibility of a manager to perfect the art of communication to quantify efficient interaction with the customers and other stakeholders. Good communication skills help in building a sustainable relationship which has a direct impact on the positive success of a business (Inklyo, 2013). A good manager should possess the ability to communicate differently with different people in the different situation. For example, the tactics used when negotiating a business deal differs from those used in solving business conflicts. For example, a manager is supposed to apply persuasive skills when convincing a new customer to trade with the company (Bruckmann, 2012). Conversely, a manager should have an authoritative language when handling internal issues. Good communication helps a manager to lead the company properly. Most importantly communication prevents the occurrence of misunderstanding among members of a department or organization (Hattersley, 2015). During the course period, I have learned the importance and role of communication in enhancing both professionals development in managers and success of an organization. Although I was familiar with the term communication at the beginning of the course, at the end I have learned the significance of communication within the business context in a different way. The acquired knowledge not only equips me with better communication skills but have also prepared me to be a better manager in the future. My learning on communication and its importance to business does not end here. I have developed an interest in understanding the impact of new trends such as technological advancement on business communication. Nevertheless, the course has made me a better communicator than I was before. References Bruckmann, C. G. (2012). Business Communication. London: Psychology Press. Guffey, M. E., Loewy, D. (2012). Essentials of Business Communication. New York: Cengage Learning. Gutierez, A. (2014). Effective Communication in the Workplace: Learn How to Communicate Effectively and Avoid Common Barriers to Effective Communication. Chicago: Amazon. Hattersley, M. E. (2015). Customers who viewed Management Communication: Principles and Practice. New York: McGraw-Hill Education; Inklyo. (2013). Effective Business Communication . New York: Inklyo Inc. Moore, L. H. (2014). Business Communication. New York: Wiley Sons. Patterson, K. (2011). Crucial Conversations Tools for Talking When Stakes Are High. New York: McGraw-Hill Education. Sehgal, M. K. (2008). Business Communication. New Delhi: Excel Books India.